NETeXPERT

Template:Infobox Software

NETeXPERT® is an Operational Support Systems (OSS) software framework used to automate complex solutions for Communications Service Provider (CSP) companies. NETeXPERT® is developed by Objective Systems Integrators a wholly-owned subsidiary of Sobha Renaissance Information Technology.

NETeXPERT® is a registered trademark in 30 countries.

Overview[]

NETeXPERT® allows complex networks and business processes to be modeled in a flexible and object-oriented manner^[1]

NETeXPERT® has significant market share in several telecommunications industry markets^[2]

NETeXPERT® was designed to monitor and control a gamut of networks.^[3]

NETeXPERT® makes use of object-oriented and expert systems technologies.^[4]

NETeXPERT® From Objective Systems Integrators[]

Value Proposition[]

NETeXPERT® is for Communication Service Providers and xSP's who want to automate their order to value processes for higher service quality and problem resolution

Objective Systems Integrators offers a flexible, open, scalable, and extendible software framework with applications that enable solutions targeted at telecommunications industry needs including IP video, wireless services, optical, and other next generation service domains.
Objective Systems Integrators provides:
- flexibility to customize business rules, policies, and vendor specific adapters.
- a scalable distributed services-based architecture utilizing database sharing technology
- behavior automation services to capture knowledge
- bi-directional gateway processes for monitoring, management, and control
- open (CORBA, Java) API interfaces for easy integration with third-party products.

Background[]

Web-based technology is changing how Operations Support Systems (OSS), Business Support Systems, and marketing support systems (MSS) work. Due to global deregulation of telecommunications services, competitive advantages may be gained by better customer care and support functions... NETeXPERT® is considered a typical OSS, widely used in managing wireline and wireless products and services.^[5]

It consists of a series of coordinated modules that fall into three general groups: external network elements and non-NETeXPERT subsystem gateways, object persistence and behavior servers, and user/operator workstation/Web Interfaces. NETeXPERT® is a robust, scalable, and distributable architecture that supports a high degree of configuration flexibility while maintaining individual component independence. Easy to use, easy to modify, easy to initiate, it is quick to roll out and integrate with existing platforms and systems. Its application packages provide a comprehensive subset of functions. These can be further tailored to individual customer environments. ^[6]

This framework consists of a set of integrated software modules and graphical user interface (GUI) development tools to simplify and speed the creation and deployment of complex management solutions. The object-oriented architecture of the NETeXPERT® framework provides the building blocks to implement operations support and management systems expeditiously using high-level tools. It frees network analysts and engineers from working with cumbersome, low-level program languages to work on the added value of the application, focusing on meeting the needs of the business - improving, expanding, and differentiating service.^[7]

The NETeXPERT® framework is founded on open systems and object-oriented methdology, which enables it to adapt well to changing standards, transmission protocols, and equipment data models. NETeXPERT® is based on the Telecommunications Management Network architecture created by the Telecommunications Standardization Sector of the International Telecommunications Union. It supports the development and deployment of applications for the main TMN management areas - fault, configuration, accounting, performance, and security - and the implementation of layered management architectures. In addition, the NETeXPERT® framework employs expert rules that replace complex programming languages and enable network analysts to model desired system behaviors by using simple GUI-based rule editors.^[8]

Functional areas and applications[]

NETeXPERT® related management functional areas and applications as defined by ITIL, eTOM, FCAPS, and other wikipedia sources.

Service Level Management
Service management
- Exception management
- Quality of service
- key performance indicators A KPI is a key part of a measurable objective, which is made up of a direction, KPI, benchmark, target and time frame.
Performance management
- Network performance
- Network performance management
Fault management
- Event Correlation is a technique for making sense of a large number of events and pinpointing the few events that are really important in that mass of information. Event Correlation usually takes place inside the Management Platform.
- Root cause analysis Failure-based RCA is rooted in the practice of failure analysis as employed in operations.
Network Management
System management
Configuration management
Common Information Model The Common Information Model (CIM) is an open standard that defines how managed elements in an IT environment are represented as a common set of objects and relationships between them. This is intended to allow consistent management of these managed elements, independent of their manufacturer or provider.

Solution Domains[]

NETeXPERT® solution domains (legacy, IP, and next generation networks/resources/services):

SONET/SDH
2G wireless
3G wireless
Digital subscriber line (DSL)
IPTV
IP Multimedia Subsystem
WiMAX

NETeXPERT® System integration tools[]

NETeXPERT® gateways and API's support resource management, data collection, monitoring, and control. NETeXPERT® communication protocols and API's:

Application Layer[]

Simple Network Management Protocol (SNMP)
Common management information protocol (CMIP)
Common Object Request Broker Architecture (Corba)
Extensible Markup Language (XML)
OSS/J
TELNET
FTP
HTTP
Web Services
X.25
SQL
Transaction Language 1 (TL1)
FIFO
Secure Shell, Shell (computing)

Transport Layer[]

TCP/IP

Network Layer[]

IPv4, IPv6

NETeXPERT® Vendor Specific Adapters[]

NETeXPERT® has managed the following Operational Support Systems, Element Management Systems, and Network Elements from the following companies:

ADVA
Agilent Technologies
Alcatel-Lucent
Aldiscon
BREW
Centigram
Cisco Systems
CMG
Compaq
Comverse Technology
Cramer
CRBT
Critical Path, Inc.
DMC
DPS
DSC
ECI
Enavis
Ericsson
Extreme Networks
FibCom
Fujitsu
Hughes
IBM
Ineoquest
Jatayu
Logica
Marconi
Motorola
Nabla
Navis
NEC
Nokia
Nortel
OpenWave
PSA
Remedy
Siemens
Spatial
SS8
Tejas
Tekelec
Telcordia
Tellabs
Tivoli
TruePosition
UTStarcom
ZTE

Notes[]

↑ "network and business processes" in Plunkett's Infotech Industry Almanac, Plunkett, 1996, page 75.
↑ "telecommunications industry markets" in Plunkett's Infotech Industry Almanac, Plunkett, 1996, page 75.
↑ "monitor and control" in Managing Networks, Minoli, Golway, Smith, 1997, page 300.
↑ "object-oriented and expert systems technologies" in Managing Networks, Minoli, Golway, Smith, 1997, page 300.
↑ "NETeXPERT" in Web-based Systems & Network Management, Terplan, 1999, page 185.
↑ "NETeXPERT" in Web-based Systems & Network Management, Terplan, 1999, page 185.
↑ "NETeXPERT" in Telecom Operations Management Solutions, Terplan, 1998, page 120.
↑ "NETeXPERT" in Telecom Operations Management Solutions, Terplan, 1998, page 120.

External Links[]

Objective Systems Integrators

NETeXPERT® Online Community

Longview Software

OSI Technical Assistance Center

SRIT (Parent Company)

Reference Books[]

Plunkett, J (1996). "Plunkett's Infotech Industry Almanac" - Page 75 Google Books

Minoli, D, Golway, T, and Smith, N (1996) "Planning and Managing ATM Networks" - Google Books Prentice Hall PTR.

Terplan, K (1998). "Telecom Operations Management Solutions with NetExpert®" Amazon, Google Books CRC Press LLC

Terplan, K (1999). "Web-Based Systems & Network Management" - Page 185 Google Books

Terplan, K (1999). "Applications for Distributed Systems and Network Management" - Page 101 Google Books Van Nostrand Reinhold